A likeminded group, passionate about technology and great service.
We exist to raise the standard for managed IT — reliable, responsive, secure work-from-anywhere IT for Canadian SMBs and our channel partners.
Technology should make business easier.
We believe technology should unlock better connections with customers and free innovation — not slow it down with complexity, compromise, or offshore tier-1 support.
A better standard of managed IT.
Create a better standard of managed IT services — delivering reliable, responsive, secure work-from-anywhere IT solutions to medium-sized Canadian businesses and channel partners.
Five words on every wall.
Trustworthy
We do what we said we'd do. Transparency, first-party ownership, and candid reporting.
Knowledgeable
Senior engineers at every tier. We hire for depth and train for rigor — not for scripts.
Reliable
ITIL operating model, measurable SLAs, and the boring plumbing that lets your business breathe.
Responsive
P1 responses in 15 minutes — by a person who already knows your environment.
Secure
Zero Trust is not a marketing word. It's how we design, operate, and audit every engagement.
Canadian engineers. Named account managers.
Leadership split between Eastern and Western Canada — deliberately. Our principal engineers, vCISOs, and TAMs are all on-shore, and they stay with clients for years.
Alex Tremblay
20 years in managed services. Architect of the TruPoint Private Cloud and our Zero Trust reference design.
Priya Sharma
CISSP, CISA. Former financial-services security lead. Runs quarterly board-level risk reviews for 40+ clients.
Marcus Chen
ITIL v4 Master. Owns the service desk, TAM program, and the P1 runbook library.
Laura Bélanger
GCIH. Runs 24/7 Canadian security operations. Former incident responder at a major Canadian bank.
We also build for other MSPs.
Our private cloud, ISMS platform, and SOC are white-label-ready for MSPs who need Canadian infrastructure and a compliance engine without building it themselves.
Build the Canadian Zero Trust company.
We hire engineers, analysts, and consultants who care about the craft — and the customer on the other end of the ticket. Remote-friendly across Canada, with hubs in Toronto and Vancouver.
Customer-first, always
The ticket queue is sacred. Every escalation is a chance to make a lasting impression.
Canadian by design
On-shore support, sovereign infrastructure, and a team that understands the Canadian regulatory landscape.
Engineer the boring
The most exciting work is making the un-exciting parts of IT silently reliable.
Don't see your role? Send a note to careers@trupoint.com — we keep a bench.
Canadian, candid, and easy to talk to.
30 minutes on a discovery call is the best way to get a feel for how we work.