Terms of Service.
Governing the use of trupoint.com, the TruPoint customer portal, and TruPoint managed services.
Please read these Terms carefully before using our services. By accessing trupoint.com or using TruPoint services, you agree to be bound by these Terms.
1. Services
TruPoint Technology Inc. ("TruPoint", "we", "us") provides managed IT, security, compliance, and private cloud services to Canadian businesses. Specific service terms are set out in your Order Form and Master Services Agreement (MSA).
2. Acceptable use
You agree not to use our services to: (a) violate any applicable law; (b) infringe intellectual property rights; (c) transmit malicious code; (d) interfere with service availability; (e) attempt unauthorized access. Our full Acceptable Use Policy is at trupoint.com/legal/aup.
3. Intellectual property
All content on trupoint.com, including the TruPoint ISMS platform, is owned by TruPoint Technology Inc. and is protected by Canadian and international copyright law. You may not reproduce, distribute, or create derivative works without written permission.
4. Disclaimer of warranties
The website is provided "as is." TruPoint makes no warranties regarding availability, accuracy, or fitness for a particular purpose. Service-level commitments are set out in your MSA and Order Form.
5. Limitation of liability
To the maximum extent permitted by applicable law, TruPoint's liability arising out of or related to these Terms is limited to the amount paid by you in the 12 months preceding the claim. TruPoint is not liable for indirect, incidental, or consequential damages.
6. Governing law
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada. Disputes are subject to the exclusive jurisdiction of courts in Toronto, Ontario.
7. Changes
We may update these Terms. Continued use after notice constitutes acceptance. Material changes will be notified by email to registered users or posted at trupoint.com/legal/terms.
8. Contact
TruPoint Technology Inc.
legal@trupoint.com