NinjaOne RMM,
managed by TruPoint.
Unpatched systems are the #1 ransomware entry point. NinjaOne is TruPoint's RMM backbone — every managed endpoint reports into NinjaOne, patches deploy on defined schedules, and the TruPoint service desk can reach any device for support without VPN. No more manual patch rounds. No more "I think it's up to date."
Every endpoint — patched, monitored, and reachable — from one console.
NinjaOne gives TruPoint full visibility into every endpoint's health, patch status, and running processes — and the ability to reach any device remotely for support without requiring VPN access or user-initiated screen sharing. It's the operational backbone that keeps endpoints maintained and the service desk efficient.
Remote Monitoring & Management
Every managed endpoint continuously monitored for health, performance, event log anomalies, and connectivity issues. Alerts route to TruPoint SOC for triage — no manual health checks or missed problems discovered by users first.
Automated Patching
Windows, macOS, and third-party application patching on defined deployment rings. Patch compliance dashboards show coverage across the full fleet. Audit reports generated for ISMS evidence and cyber insurance renewals.
Remote Support
TruPoint service desk accesses any managed endpoint for support without user-initiated screen sharing, without VPN, and without requiring anything installed at call time. Works from any location, any network.
IT Asset Management
Full hardware and software inventory maintained automatically. License auditing, end-of-life tracking, and asset lifecycle management — the data your TAM needs to plan refreshes before they become unexpected outages.
From manual IT maintenance to automated endpoint operations in four phases.
A structured RMM deployment that replaces manual patch rounds and reactive support with continuous automated monitoring and proactive maintenance across every endpoint.
Deploy
NinjaOne agent pushed to all managed endpoints via Intune or GPO — no manual installation. Asset records created automatically on enrollment. Custom fields populated for your environment and asset tracking requirements.
Configure
Monitoring policies, alert thresholds, and patch deployment rings configured. ESET EDR integration enabled for unified alert correlation. Automation policies set for common remediation tasks and routine maintenance.
Integrate
NinjaOne connected to TruPoint SOC alert stream. Service desk remote access configured and tested. TruCompliance patch compliance reporting enabled — continuous audit evidence without manual extraction.
Operate
Continuous patching, monitoring, and support from TruPoint service desk. Weekly patch compliance report. Monthly asset summary in TAM review. Endpoint drift and anomalies flagged before they become incidents.
Unpatched endpoints are the open door ransomware walks through.
Every major ransomware campaign in 2024 exploited known vulnerabilities — ones that had patches available for weeks or months. The gap between "patch available" and "patch deployed" is where incidents happen. NinjaOne closes that gap automatically, on every endpoint, on a defined schedule — with documentation your insurer can verify.
- Automated patching — no manual rounds, no forgotten machines
- Third-party app patching covers the gaps Windows Update misses
- Patch compliance reports satisfy cyber insurer requirements
- Remote support without VPN — faster resolution, less disruption
- Full asset inventory — nothing unmanaged, nothing invisible
"We had 12 machines running Windows builds from 2021 on our network. NinjaOne showed us in the first scan. All were patched within 48 hours — something we couldn't have done manually in a week.
Where NinjaOne fits in the TruPoint stack.
TruOffice™
NinjaOne is the RMM backbone of TruOffice — every managed endpoint monitored, patched, and reachable by the TruPoint service desk.
TruWorkspace Zero Trust™
NinjaOne patch compliance data feeds Zero Trust device posture — unpatched devices are flagged before they lose access to corporate resources.
ESET Protect
ESET EDR and NinjaOne RMM alerts correlate in a single stream — unified endpoint visibility across detection events and patch compliance.
A 30-min NinjaOne walkthrough.
We'll show you a live NinjaOne console — patch compliance view, endpoint health, and how the service desk uses it to resolve issues without VPN.